Wednesday, November 16, 2005

Sony BMG Recall

We covered this here and here. The NY Times reports that Sony BMG's trying to get in front of this by recalling the CDs, but will it be enough? I don't think so...

For some critics, the recall will not be enough.

"This is only one of the many things Sony must do to be accountable for the damage it's inflicted on its customers," said Jason Schultz, a lawyer with the Electronic Frontier Foundation, a digital rights group in California.

On Monday, the foundation issued an open letter to Sony BMG executives demanding, among other things, refunds for customers who bought the CD's and did not wish to make an exchange, and compensation for time spent removing the software and any potential damage to computers.

The group, which has been involved in lawsuits over the protection of digital rights, gave the company, which is jointly owned by the Sony Corporation and Bertelsmann, a deadline of Friday morning to respond with some indication that it was "in the process of implementing these measures."

Mr. Schultz said: "People paid Sony for music, not an invasion of their computers. Sony must right the wrong it has committed. Recalling the CD's is a beginning step in the process, but there is a whole lot more mess to clean up."

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